How long does it take for the Rupiah balance to increase after making a deposit?

Normally, Rupiah balance will instantly added to your Pintu account after you make a deposit.

If after some time the Rupiah balance isn‚Äôt added to your account, and the deposit transaction has been stated successful, please contact our Customer Support team and provide these information: ‚Äď

  • The email registered to your Pintu account ‚Äď
  • The deposit method you use ‚Äď
  • Proof of transfer transaction (bank transfer or e-wallet)


For deposits using bank transfer method, please include the destination bank along with the Virtual Account number.

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