Getting Started

The minimum and maximum amount per crypto buy/sell transaction on Pintu varies depending on the asset being traded.
If you want to buy/sell crypto more than the maximum amount, please split the buy/sell into several transactions.
The following table shows the minimum and maximum amount per crypto buy/sell transaction on Pintu:
<table>
<tbody>
<tr>
<td>Crypto</td>
<td>Minimum size per transaction</td>
<td>Maximum size per transaction</td>
</tr>
<tr>
<td>BTC</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>ETH</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>USDT</td>
<td>Rp11,000</td>
<td>Rp300,000,000</td>
</tr>
<tr>
<td>BNB</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>COMP</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>LINK</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>SNX</td>
<td>Rp11,000</td>
<td>Rp300,000,000</td>
</tr>
<tr>
<td>YFI</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>UNI</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>MKR</td>
<td>Rp11,000</td>
<td>Rp300,000,000</td>
</tr>
<tr>
<td>AAVE</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>SUSHI</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>GRT</td>
<td>Rp11,000</td>
<td>Rp450,000,000</td>
</tr>
<tr>
<td>REN</td>
<td>Rp11,000</td>
<td>Rp200,000,000</td>
</tr>
<tr>
<td>BAL</td>
<td>Rp11,000</td>
<td>Rp150,000,000</td>
</tr>
<tr>
<td>CRV</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>MATIC</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>OCEAN</td>
<td>Rp11,000</td>
<td>Rp200,000,000</td>
</tr>
<tr>
<td>1INCH</td>
<td>Rp11,000</td>
<td>Rp350,000,000</td>
</tr>
<tr>
<td>AXS</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>SAND</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>USDC</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>WBTC</td>
<td>Rp11,000</td>
<td>Rp50,000,000</td>
</tr>
<tr>
<td>PERP</td>
<td>Rp11,000</td>
<td>Rp150,000,000</td>
</tr>
<tr>
<td>FTT</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>DOGE</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>DOT</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>ADA</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>XRP</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>XTZ</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>ALICE</td>
<td>Rp11,000</td>
<td>Rp500,000,000</td>
</tr>
<tr>
<td>PTU</td>
<td>Rp15,000</td>
<td>Rp25,000,000</td>
</tr>
<tr>
<td>SOL</td>
<td>Rp11.000</td>
<td>Rp500.000.000</td>
</tr>
<tr>
<td>MANA</td>
<td>Rp11.000</td>
<td>Rp150.000.000</td>
</tr>
<tr>
<td>LUNA</td>
<td>Rp11.000</td>
<td>Rp100.000.000</td>
</tr>
<tr>
<td>BIT</td>
<td>Rp150.000</td>
<td>Rp500.000.000</td>
</tr>
<tr>
<td>AVAX</td>
<td>Rp11,000</td>
<td>Rp1,700,000,000</td>
</tr>
<tr>
<td>FTM</td>
<td>Rp11,000</td>
<td>Rp3,000,000,000</td>
</tr>
<tr>
<td>ALPHA</td>
<td>Rp11,000</td>
<td>Rp150,000,000</td>
</tr>
<tr>
<td>CAKE</td>
<td>Rp11,000</td>
<td>Rp250,000,000</td>
</tr>
<tr>
<td>QNT</td>
<td>Rp11,000</td>
<td>Rp150,000,000</td>
</tr>
<tr>
<td>ATOM</td>
<td>Rp11,000</td>
<td>Rp1,050,000,000</td>
</tr>
</tbody>
</table>
Note:
<ul>
<li style="font-weight: 400;" aria-level="1">The information is updated on January 20, 2022 and may change at any time without prior notice.</li>
<li style="font-weight: 400;" aria-level="1">The minimum and maximum amount per transaction may change at any time depending on the market availability.</li>
</ul>
&nbsp;

Trading Transaction

What is the minimum and maximum amount per buy/sell (trading) transaction on Pintu?

Kyc verification process is fast and only takes about 10 minutes during business hours (everyday, 08.00 &ndash; 23:59).

Account Registration and KYC

How long does it take to process KYC?

There is no minimum amount to send crypto assets.
However, when you send crypto assets to the blockchain, please ensure that the amount of the asset you send is greater than the gas fee to avoid transaction problems.

Sending Crypto

What is the minimum amount to send crypto?

Sending crypto assets to fellow Pintu users is free of charge.
However, sending crypto assets to the blockchain will be charged with a gas fee (according to the amount the blockchain requires). The gas fee charged to your transaction is the fee that applies at the time of the transaction, please note that gas fees are subject to change at any time.
You can check the latest information on gas fees on the confirmation page of a send transaction. You can also get the latest information on gas fees by sending a message with the format &ldquo;/fee&rdquo; to the Pintu Telegram group or visit <a href="https://pintu.co.id/fees">pintu.co.id/fees.</a>

How much is the fee to send crypto assets?

The fee for withdrawal transactions on Pintu is Rp4.500 per transaction.

Receiving Crypto

How much is the fee for withdrawal transactions?

Pintu supports deposit transactions using e-wallets.
The following is the list of e-wallets supported by Pintu: &ndash;
<ul>
<li>OVO</li>
<li>GoPay</li>
<li>Dana</li>
<li>JeniusPay</li>
<li>ShopeePay</li>
</ul>
Notes:&nbsp;
The list of e-wallets above was updated on 7 March 2022, and may subject to change without prior notice on this page.

Rupiah Deposit

Can I make a deposit using an e-wallet?

The reason why the system fails to send an OTP to your cellphone number is Not receiving OTP code via SMS, can be caused for several reasons:
&bull; You were wrong to input your phone number while registering
&bull; There is a network disruption.
&bull; Your message inbox is full
&bull; or disruption to our system
If You did not get an OTP code while phone number verification or while log-in to Pintu apps, Please do the following steps:
1. Make sure the phone number you entered is correct.
2. Make sure your phone is active and has a good signal to receive OTP codes.
3. Wait a few moments until the OTP code is sent to the registered mobile number.
4. Click &lsquo;Resend&rsquo; if you still haven&rsquo;t received the OTP code.
5. Make sure the inbox/SMS on your phone isn&rsquo;t full and please retry periodically.
As an alternative, you may use a telegram to receive an OTP code.

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