About Rupiah Withdrawals on Pintu: Limits and Processing Time

Withdrawal Limits

The minimum withdrawal amount is Rp50.000, with maximum limits as follows:

BankLimit per Transaction
BCA
Mandiri
BNI
BRI
Permata
CIMB
Sinarmas
No limit
OthersRp2.000.000.000

The withdrawal limit on weekends and national holidays is Rp2.000.000.000 per day for all banks.

If you exceed the limit, you can still make withdrawals, but it will be processed within 1-2 business days.

Note:
Collective leave or public holidays may also affect bank’s operating hours.

Estimated Withdrawal Processing Time

The Rupiah withdrawal process from Pintu to your bank account usually takes around 15 minutes.

For withdrawals over Rp250.000.000, it is recommended to split the amount into multiple transactions to speed up the process.

If the withdrawal is made during the bank’s downtime, the funds will be processed once the bank’s system is back to normal. Here are the downtime schedules for each bank:

Bank Downtime (WIB)
BCA22:00 – 06:00
Mandiri23:00 – 04:00
BRI23:00 – 04:00
BNI23:00 – 03:00
CIMB21:00 – 09:00
Sinarmas14:00 – 09:00
Other Banks23:00 – 05:00

If you haven’t received your withdrawal funds within 24 hours, please contact Pintu Customer Support with the following information:

  • Email registered on Pintu
  • The withdrawal transaction ID
  • Name of the bank and bank account number for the withdrawal destination

Note:
Withdrawals may take longer if there is a long queue.

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