When you send crypto outside Pintu, you’re charged a network fee called a gas fee or blockchain fee. This guide explains what that fee is, how much it costs, why you don’t need a native coin, and whether failed transactions are still charged.
A blockchain fee is a fee paid to network operators (validators) who confirm transactions on the blockchain. This fee is also known as a gas fee.
The fee is paid to validators, not to Pintu. Its size adjusts to network conditions, so it can change at any time. The busier the network, the higher the fee needed to prioritize your transaction.
Sending crypto to fellow Pintu users is free. Sending crypto outside Pintu incurs a gas fee based on what the destination blockchain requires.
To see the current gas fee:
You can also send the message “/fee” in the Pintu Telegram group, or visit pintu.co.id/fees.
No. Sending tokens in the Pintu app doesn’t require a native coin as a gas fee.
Pintu automatically converts your transaction’s gas fee into the asset you want to send, making the process simpler. For example, when sending IDRT or USDT, you don’t need ETH because the gas fee is automatically converted into IDRT or USDT by Pintu.
Yes, you’re still charged a blockchain fee. Validators need to confirm the transaction on the blockchain, whether it succeeds or fails.
This blockchain fee can’t be refunded. It’s a payment to the validators who finalize and validate transactions on the blockchain.
For example, on the Ethereum network you still pay a gas fee for the computation performed when transacting, interacting with a smart contract, or doing other activities on the blockchain.