You can’t receive OTP via telegram, most likely because you set your telegram account private.
Please add @pintutech to your contact, then try to request the OTP via telegram again.
Contact our support team if that method doesn’t work.
Any suggestions for this article?
Why I can’t get OTP via SMS?
How much is the fee for withdrawal transactions?
What should I do when the crypto asset I sent is not received by the destination wallet?