The standard withdrawal limit for each account is a maximum of IDR 500.000.000 (Five Hundred Million Rupiah) per day.
Below are the withdrawal limit details for each Pintu account type:
| Account level | Account type | Withdrawal limit (in crypto) | Withdrawal limit (in IDR) |
|---|---|---|---|
| 1 | Basic KYC | Maximal IDR 500.000.000 | Maximal IDR 500.000.000 |
| 2 | Advanced KYC | Above IDR 500.000.000 | Above IDR 500.000.000 |
To request an increase in your withdrawal limit, please complete this request form and attach a bank statement issued within the last 90 days from the date of your request.
This document is required to ensure the accuracy of your customer profile data and to support the verification process and prevention of suspicious activities in the future.
Once your request is submitted, our team will review and verify it within 1–2 business days.
The limits above apply as your daily withdrawal limit.
If you make more than one withdrawal transaction in a single day, the total amount of all transactions will be counted toward your daily limit.
If you experience any issues or need further assistance, please contact Customer Support via Live Chat at https://pintu.co.id/.