Pintu Institutional: Overview, How to Register, & Services

What is Pintu Institutional?

Pintu Institutional is an institution-grade crypto trading platform designed for companies and corporate entities looking to invest in digital assets with secure, regulated infrastructure.

What industries or business sectors suit Pintu Institutional?

Pintu Institutional serves various industry sectors, including Trading & Import-Export, Tourism & Hospitality, Manufacturing, and Software & IT Vendors. Each industry has unique treasury management needs that our platform can accommodate.

What crypto assets are available for trading?

Pintu Institutional provides over 80 crypto assets for Spot trading, including Bitcoin (BTC), Ethereum (ETH), and various leading altcoins with high liquidity.

Is API support available for automated trading?

Yes, Pintu Institutional provides API access for algorithmic trading and integration with institutional portfolio management systems. API integration requires a separate application — contact your Relationship Manager for more info.

What reports are available for accounting purposes?

Pintu Institutional provides complete transaction reports, portfolio reports, and trading activity history, downloadable in CSV or PDF format, for company audit and financial reporting needs.

What’s the trading fee structure at Pintu Institutional?

Pintu Institutional offers competitive, low trading fees tailored to institutional transaction volume. Fee details will be communicated by our team during onboarding.

How do I contact my Relationship Manager/the Pintu Institutional support team?

Once onboarding is complete, you’ll be connected with a dedicated Relationship Manager (RM) for your institutional account. Your RM can be reached via the communication channel agreed upon during onboarding, including WhatsApp or email.

The Institutional support team can also be reached via a dedicated institutional email, with priority support for all clients.

What’s the maximum deposit for an Institutional account?

The maximum deposit is determined during onboarding, based on your institution’s profile and needs. Contact our team for more info.

How do I deposit and withdraw funds?

Institutions can deposit via bank transfer (IDR) or crypto asset transfer to a whitelisted wallet address.

Withdrawals can be made anytime via the institutional dashboard, following the applicable verification process.

What’s the maximum transaction limit per order at Pintu Institutional?

Pintu Institutional supports orders up to USD 1,000,000 per transaction. For volumes above USD 500,000, it’s recommended to contact your Relationship Manager for optimal handling.

How do I register for Pintu Institutional?

You can register via the registration form at www.pintu.co.id/institutional. Our team will contact you for the verification and onboarding process.

How long does verification and onboarding take after registration?

After you fill out the registration form on the website, our team will contact you promptly to continue the company document verification and KYC process. After that, your account is ready and active, and you can start depositing and trading right away.

What should I prepare before contacting the Pintu Institutional team?

You should prepare the following information:

  • Your full name and job title
  • Company name and website (optional)
  • Company size
  • An active WhatsApp number or email

Our team will guide you through the next steps, including required documents.

Is Pintu Institutional licensed and regulated?

Yes. Pintu Institutional is a service provided by PT Pintu Kemana Saja, a company licensed and supervised by Indonesia’s Financial Services Authority (OJK), so its operations follow Indonesian financial regulations applicable to digital assets.

How is institutional asset security guaranteed?

Institutional client crypto assets are held at PT Kustodian Koin Indonesia (ICC), an institution-grade custodian with world-class security technology.

Is my company’s data and information kept safe and confidential?

Yes. Pintu Institutional is fully committed to the security and confidentiality of your company’s data. All information provided during registration and onboarding is treated as confidential and protected with high-level encryption in line with OJK regulatory standards.

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