Account Verification (KYC) Guide for Foreign Nationals (WNA) & KITAS Rules

Foreign nationals (WNA) can open an account at Pintu. This guide explains the document requirements, what KITAS/KITAP are, and your options if you don’t have them yet.

1. Can Foreign Nationals Register at Pintu?

Yes, foreign nationals can open a Pintu account. To register or verify your account, you must use:

  • A passport
  • A KITAS or KITAP
  • An Indonesian bank account

These documents are submitted via email to help@pintu.co.id. No other proof of identity can be used.

Please note, Pintu only processes Rupiah withdrawals to banks in Indonesia.

Important notes:

  • Pintu only accepts users who are not U.S. citizens, were not born in the U.S., and do not hold a U.S. green card.
  • Users must also not transact through accounts or financial institutions in the U.S., have no U.S. tax obligations, and not represent any party with U.S. citizenship.
  • Further information is available in Pintu’s terms and conditions.

2. What Are KITAS and KITAP?

  • KITAS (Limited Stay Permit Card) is for foreign nationals who want to stay in Indonesia for a limited period.
  • KITAP (Permanent Stay Permit Card) is for foreign nationals who want to stay and settle in Indonesia as residents.

3. What If You Don’t Have a KITAS/KITAP?

If you don’t have a KITAS/KITAP, you can still complete KYC. Attach an ID card from your home country along with your passport to verify your account at Pintu.

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