Errors can occur because of too many OTP requests or input too many incorrect OTP.Wait for 2 hours and re-do the login process again. Make sure the internet network that you use is stable to avoid errors reappear.

I tried to log in but the error "time limit" appears, what should I do

Yes, you can. Use the same e-mail as the Pintu account to send a request to change your mobile number to <a href="mailto:help@pintu.co.id">help@pintu.co.id</a>.
In the email, you must include the following documents:
<ol>
<li>Photo of KTP/SIM/Passport used to register an account</li>
<li>Selfie with KTP/SIM/Passport used to register an account.</li>
<li>Selfie with a handwritten note saying "Please change Pintu phone number to [xxxxxxxx] - [date picture is taken]" on any piece of paper.</li>
</ol>

Can I change my phone number used to receive OTP?

Your account can be deleted by contacting our Customer Service.Make sure you don't have a balance before deleting your account.Emails that have been used for deleted accounts cannot be reused.

Can I delete my account?

Yes, you can access your Pintu account on many devices.You can also set which device is being logged in through the settings feature.

Topic > Akun Saya

Akun Saya

Saya coba login namun muncul error “time limit”, apa yang harus saya lakukan

Apakah bisa mengganti nomor HP saya untuk menerima OTP?

Apakah saya dapat menghapus akun?

Apakah saya dapat mengakses akun Pintu saya di banyak Devices?

Tidak menemukan yang kamu cari?