Security

Every transaction you make at Pintu Futures is guaranteed to be safe. Derivative products are regulated and supervised by regulators to ensure the safety of transactions. 



Pintu Futures complies with its regulatory obligations to users under the laws and regulations of the Republic of Indonesia, with reference to the relevant and applicable Terms &amp; Conditions.

Are transactions at Pintu Futures secure?

Yes, Pintu Pro Web is regulated like Pintu Pro as part of Pintu. 



Pintu Pro Web also has the same level of security as Pintu Pro and Pintu. Pintu will notify users if something unexpected happens to their Pintu Pro Wallet, so you can withdraw your balance to a bank account or external wallet. 



Pintu also complies with its obligations to users under government regulations, with reference to the applicable Pintu Terms &amp; Conditions.

Is Pintu Pro Web secure and regulated like the app version?

Here are a few steps to ensure you are trading securely on Pintu Pro Web: &bull; Don&rsquo;t use public computers or laptops to access Pintu Pro Web. &bull; Don&rsquo;t leave your web browser open in public places. &bull; Update your password regularly. &bull; If you see anything suspicious, contact Pintu customer service immediately. &bull; Don&rsquo;t lend your laptop/computer with an active Pintu Pro Web account. &bull; Use additional security features like SMS and Google Authenticator. &bull; Make sure you visit the correct <a href="https://pintu.co.id/pro/markets">Pintu Pro Web website</a> with the right address. &bull; Only install official browser add-ons. &bull; Always update your browser to the latest version. &bull; Remember to log out of your account after each session.

How can I trade more securely on Pintu Pro Web?

Since your Google Authenticator settings are connected to your Pintu account and shared across Pintu App and Pintu Pro Web, you will only need to enable Google Authenticator once. If you have never enabled Google Authenticator before, here are the steps to do so: 1. Go to the Account &amp; Settings page and choose &ldquo;Activate Google Authenticator.&rdquo; 2. A window with a barcode will appear. Open the Google Authenticator app on your phone and scan the QR code or enter the displayed code. 3. Complete the setup process on Google Authenticator. 4. Enter the 6-digit code from Google Authenticator and click &ldquo;Activate Google Authenticator.&rdquo; 5. Done! Your Pintu account is now protected by Google Authenticator across the app and web.

How do I enable Google Authenticator on Pintu Pro Web?

Pintu and Pintu Pro are connected. So, if you have enabled Multi Factor Authentication on Pintu, you don&rsquo;t need to enable it again on Pintu Pro. 



You should enable Multi-Factor Authentication to keep your Pintu account secure.

Do I need to set up Multi-Factor Authentication again on Pintu Pro?

Yes. Pintu Pro is regulated like Pintu. Pintu Pro has the same level of security as Pintu. Pintu will notify users if something unexpected happens to Pintu Pro, to allow users to withdraw their funds to banks or external wallets. Pintu also complies with its obligations to users under government regulations, with reference to the applicable Pintu Terms &amp; Conditions.

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