About Pintu


<p>Yes. Our Customer Service team is available 24 hours a day. </p>



<p>If you have any questions or issues, you can reach us via <strong>live chat in the Pintu App</strong> or email us at <strong><a>help@pintu.co.id</a></strong>.</p>


Is Pintu Customer Service available 24/7?


<p>No, Pintu does not use WhatsApp for customer service (CS). Pintu can only be contacted via email at <a>help@pintu.co.id</a> and the Live Chat feature in the Pintu app.</p>






Does Pintu Have a CS WhatsApp Number?


<p>You can easily access the <a href="https://pintu.co.id/pro/en/trade/BTC_IDR">Pintu web</a> through your desktop. Click here to <a href="https://pintu.co.id/pro/en/register">register</a> or <a href="https://pintu.co.id/pro/en/login">log in</a> to Pintu Web.</p>







<figure class="wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
<iframe loading="lazy" title="Tutorial Trading Crypto di Pintu Pro Web: Cara Akses, Login, Trading Tools &amp; Chart" width="1778" height="1000" src="https://www.youtube.com/embed/UYy_wnUjeiU?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
</div></figure>


Is there a web version of Pintu?

<p>Pintu is registered as a <span data-token-index="1" data-reactroot="">Pedagang Fisik Aset Kripto</span> (exchange) at Bappebti with No. 003/BAPPEBTI/CP-AK/02/2020 and registered with KOMINFO with No. 02093/DJAI.PSE/12/2019</p>


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