Rupiah Deposit

Deposit fees at Pintu may vary depending on the method and policies of the third party used, including banks or e-wallet providers.


<h2 class="wp-block-heading joli-heading" id="1-bank-transfer-virtual-account">1. Bank Transfer (Virtual Account)</h2>


Pintu does not charge for deposits via bank transfer. However, some banks may impose additional admin fees at their discretion.


Example:



<ul class="wp-block-list">
<li>Mandiri: Admin fee of Rp2,500 per transaction to Mandiri Virtual Account.</li>
</ul>


Other banks such as BCA, BRI, and Permata may also potentially charge fees, depending on the bank&rsquo;s internal policies.


<h2 class="wp-block-heading joli-heading" id="2-deposit-via-e-wallet">2. Deposit via E-Wallet</h2>


Fees are determined by each e-wallet provider and charged to users:



<ul class="wp-block-list">
<li>GoPay: 2%</li>



<li>OVO: 1.65%</li>



<li>FUNDS: 1,65%</li>



<li>ShopeePay: 1,5%</li>
</ul>


<h3 class="wp-block-heading joli-heading" id="important-notes">Important Notes:</h3>



<ul class="wp-block-list">
<li>Fee information is subject to change at any time following the policy of the third-party service provider (bank or e-wallet).</li>



<li>Be sure to check the estimated fee on the deposit page of the Pintu app before making a transaction.</li>
</ul>

How much is the fee charged for Deposit transactions?

Yes, the minimum deposit limit is Rp50.000 per transaction, while the maximum deposit limit is Rp300.000.000 per transaction.

Is there a minimum and maximum deposit limit for BCA Virtual Account deposits?

You can contact the Pintu team via live chat or email at <a href="mailto:help@pintu.co.id" target="_blank" rel="noreferrer noopener">help@pintu.co.id</a> so that our team can whitelist the account, allowing you to use the BCA or BRI VA deposit with that account in the future.

What if there is a typo in the name on my bank account or the name on my KYC at Pintu?

No, you can only make a deposit from a personal account with the same name as the one registered on Pintu.

Can I make a deposit from someone else’s account?

BCA deposits is unavailable at 23:00 &ndash; 00. During that time, you&rsquo;ll not be able to make deposits via BCA.

Is deposit via BCA available 24 hours?

If there&rsquo;s an issue with your transfer, Pintu will need max. 5 business days to resolve the problem.

If there’s an issue with my transfer, how long would it take to resolve the problem?

As long as you transfer the correct amount (along with the unique code), your funds will be instantly received in your Pintu wallet.



If you transfer the wrong amount, Pintu will need max. 5 business days until the funds is received in your Rupiah balance.

If I input the wrong transfer amount, how long will it take for my funds to be received in my Pintu wallet?

BCA mobile 



<ol class="wp-block-list">
<li>Select the m-Transfer menu.</li>



<li>Choose BCA Virtual Account.</li>



<li>Enter or select the Virtual Account (VA) number.</li>



<li>Confirm the recipient details.</li>



<li>Enter the transfer amount.</li>



<li>Input your PIN and confirm the transaction.</li>
</ol>



ATM BCA



<ol class="wp-block-list">
<li>Insert your ATM card and enter your PIN at a BCA ATM.</li>



<li>Select Cash Withdrawal/Other Transactions.</li>



<li>Choose Other Transactions.</li>



<li>Select Transfer.</li>



<li>Choose To BCA Virtual Account.</li>



<li>Enter the BCA Virtual Account number and press Confirm.</li>



<li>Enter the desired amount.</li>



<li>Review the transaction details and select Yes.</li>



<li>Transaction successful.</li>
</ol>



Note:



For the deposit method via BCA Virtual Account (VA), the account holder&rsquo;s name must match the user&rsquo;s name provided during KYC (Account Verification)

How to deposit via BCA Virtual Account (VA)?

The minimum amount for BCA deposit is IDR 50.000/transaction.

How much is the minimum amount for BCA deposits?

The fees charged for deposit transactions on Pintu vary based on the method used.
For deposits using bank transfers, no fees are charged to users.
For deposits using e-wallets, the fees depend on each service:
<ul>
<li>GoPay: 2%</li>
<li>OVO: 1,65%</li>
<li>DANA: 1,65%</li>
<li>ShopeePay: 1,5%</li>
</ul>
Notes:
The fees charged above refer to the update on Pintu app as of 7 December 2021, and may change at any time without prior notice.

Normally, Rupiah balance will instantly added to your Pintu account after you make a deposit.
If after some time the Rupiah balance isn&rsquo;t added to your account, and the deposit transaction has been stated successful, please contact our Customer Support team and provide these information: &ndash;
<ul>
<li>The email registered to your Pintu account &ndash;</li>
<li>The deposit method you use &ndash;</li>
<li>Proof of transfer transaction (bank transfer or e-wallet)</li>
</ul>
Notes:
For deposits using bank transfer method, please include the destination bank along with the Virtual Account number.

How long does it take for the Rupiah balance to increase after making a deposit?

Yes, you can deposit your Rupiah balance using someone else&rsquo;s account.
Rupiah deposits can be made using someone else&rsquo;s bank account as long as funds are transferred to your Virtual Account number.

Can I deposit funds from someone else’s bank account?

Virtual Account numbers usually don&rsquo;t show up because verification process hasn&rsquo;t been completed, or because there&rsquo;s a problem generating the Virtual Account.
If your account has been verified, but the Virtual Account number still doesn&rsquo;t show up, please contact our Customer Support team and provide these information:
<ul>
<li>The email registered to your Pintu account</li>
<li>The bank you use for deposit</li>
</ul>

Why don’t I get the VA number of the bank from which I want to make deposit?

Before you can start investing in or trading crypto assets, you have to deposit Rupiah balance first. Here are the steps to deposit Rupiah balance to your Pintu account:
<h2 id="step-1-go-to-the-deposit-menu" class="joli-heading">Step 1 &ndash; Go to the Deposit menu</h2>
There are two ways to access the Deposit page.
<ul>
<li>First, you can tap the Deposit button on the top of the Home page.</li>
<li>Second, you can go to the Wallet menu, tap the Rupiah wallet, then tap Deposit.</li>
</ul>
<img loading="lazy" decoding="async" class="alignnone size-full wp-image-33221 aligncenter" src="https://blog.pintu.co.id/wp-content/uploads/2020/11/01-Deposit.png" alt="" width="424" height="800" srcset="https://blog.pintu.co.id/wp-content/uploads/2020/11/01-Deposit.png 424w, https://blog.pintu.co.id/wp-content/uploads/2020/11/01-Deposit-159x300.png 159w" sizes="auto, (max-width: 424px) 100vw, 424px">
<h2 id="step-2-choose-the-deposit-method" class="joli-heading">Step 2 &ndash; Choose the deposit method</h2>
Choose the deposit method you prefer.
You can make deposits via bank transfers or e-wallet top-ups.
<img loading="lazy" decoding="async" class="alignnone size-full wp-image-33223 aligncenter" src="https://blog.pintu.co.id/wp-content/uploads/2020/11/02-Pilih-Metode-Deposit.png" alt="" width="424" height="800" srcset="https://blog.pintu.co.id/wp-content/uploads/2020/11/02-Pilih-Metode-Deposit.png 424w, https://blog.pintu.co.id/wp-content/uploads/2020/11/02-Pilih-Metode-Deposit-159x300.png 159w" sizes="auto, (max-width: 424px) 100vw, 424px">
Notes:
If you choose the deposit option via BCA bank, the account holder&rsquo;s name must match the user&rsquo;s name provided during KYC (Account Verification)
<h2 id="section_1" class="joli-heading"></h2>
<h2 id="step-3-transfer-funds-to-pintu-virtual-account-va" class="joli-heading">Step 3 &ndash; Transfer funds to Pintu Virtual Account (VA)</h2>
If you choose to make your deposit using the VA transfer method, make the transfer funds to Pintu&rsquo;s Virtual Account. For more information, follow the instructions on the page of your preferred deposit method.
You can transfer funds from all banks in Indonesia. We will notify you once the funds have been successfully deposited to your Rupiah wallet.
<img loading="lazy" decoding="async" class="size-full wp-image-33224 aligncenter" src="https://blog.pintu.co.id/wp-content/uploads/2020/11/03-Deposit.png" alt="" width="424" height="800" srcset="https://blog.pintu.co.id/wp-content/uploads/2020/11/03-Deposit.png 424w, https://blog.pintu.co.id/wp-content/uploads/2020/11/03-Deposit-159x300.png 159w" sizes="auto, (max-width: 424px) 100vw, 424px">
Notes:
<ul>
<li>Deposits are free of charge, but interbank transfer fees may be charged by the bank/e-wallet.</li>
</ul>

How to Deposit Rupiah Balance

Rupiah balance deposits on Pintu can be made using bank transfers or other payment methods (like e-wallet).
Available bank transfers:
<ul>
<li>Interbank Transfer</li>
<li>Bank Central Asia (BCA)</li>
<li>Bank Permata</li>
<li>For now, deposits via BRI and BNI can be made via Permata Virtual Account</li>
</ul>
Other payment methods:
<ul>
<li>QRIS</li>
<li>LinkAja</li>
<li>OVO</li>
<li>DANA</li>
<li>GoPay</li>
<li>ShopeePay</li>
</ul>
Notes:
<ul>
<li>There are no deposit fees charged by Pintu, but the payment provider may charge fees.</li>
<li>The list of available payment services above was updated on Apr 21st, 2024, and may change at any time without prior notice.</li>
</ul>

What payment methods are accepted for making a deposit?

We&rsquo;re sorry that for now we don&rsquo;t accept Rupiah deposits using credit cards.

Can I use a credit card for to make a deposit?

Delay in receiving Rupiah balance after making a deposit can be caused by several factors, such as problem with the bank, e-wallet, or Pintu.
If your Rupiah balance doesn&rsquo;t increase after a while when the deposit has been confirmed successful, please contact our Customer Support by providing these information:
<ul>
<li>The email address registered to Pintu</li>
<li>The payment method (Bank transfer/e-wallet)</li>
<li>Proof of deposit transaction</li>
</ul>
Notes:
For deposits using bank transfer, please also provide:
<ul>
<li>Bank name</li>
<li>Virtual Account Number</li>
</ul>

Why doesn’t my Rupiah balance increase after making a deposit?

The minimum deposit transaction amount is Rp50.000 and there is no maximum amount of Rupiah deposit on Pintu. However, there is a minimum transfer amount imposed by respective payment services, whether it&rsquo;s the bank account or e-wallet.
Note: The minimum transfer amount is Rp50.000 and depends on the policies set by respective payment services.

What is the minimum and maximum amount for deposit transactions?

Pintu supports deposit transactions using e-wallets.
The following are the available e-wallets on Pintu:
<ul>
<li>OVO</li>
<li>GoPay</li>
<li>Dana</li>
<li>JeniusPay</li>
<li>ShopeePay</li>
<li>LinkAja</li>
</ul>
Notes:&nbsp;
<ul>
<li>The list of e-wallets above was updated on Aug 30th, 2022, and may subject to change without prior notice on this page.</li>
</ul>

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