Rupiah Deposit

You can deposit Rupiah into Pintu using the following methods:



<h2 class="wp-block-heading">Bank Transfer:</h2>



<ul class="wp-block-list">
<li>Interbank Transfer</li>



<li>Bank Central Asia (BCA)</li>



<li>Mandiri</li>



<li>BRI</li>



<li>NOBU</li>
</ul>



<h2 class="wp-block-heading">E-Wallet:</h2>



<ul class="wp-block-list">
<li>QRIS</li>



<li>GoPay</li>



<li>LinkAja</li>



<li>ShopeePay</li>



<li>OVO</li>



<li>DANA</li>
</ul>



<h2 class="wp-block-heading">Notes:</h2>



<ul class="wp-block-list">
<li>Minimum deposit is Rp50.000 for all methods.</li>



<li>Pintu does not charge a deposit fee. However, your bank or e-wallet provider may charge a transfer fee.</li>



<li>Available payment methods are subject to change.</li>
</ul>

What payment methods are accepted for making a deposit?

Deposit fees at Pintu may vary depending on the method and policies of the third party used, including banks or e-wallet providers.


<h2 class="wp-block-heading">1. Bank Transfer (Virtual Account)</h2>


Pintu does not charge for deposits via bank transfer. However, some banks may impose additional admin fees at their discretion.


Example:



<ul class="wp-block-list">
<li>Mandiri: Admin fee of Rp2,500 per transaction to Mandiri Virtual Account.</li>
</ul>


Other banks such as BCA, BRI, and Permata may also potentially charge fees, depending on the bank&#8217;s internal policies.


<h2 class="wp-block-heading">2. Deposit via E-Wallet</h2>


Fees are determined by each e-wallet provider and charged to users:



<ul class="wp-block-list">
<li>GoPay: 2%</li>



<li>OVO: 1.65%</li>



<li>FUNDS: 1,65%</li>



<li>ShopeePay: 1,5%</li>
</ul>


<h3 class="wp-block-heading">Important Notes:</h3>



<ul class="wp-block-list">
<li>Fee information is subject to change at any time following the policy of the third-party service provider (bank or e-wallet).</li>



<li>Be sure to check the estimated fee on the deposit page of the Pintu app before making a transaction.</li>
</ul>

How much is the fee charged for Deposit transactions?

You can contact the Pintu team via live chat or email at <a href="mailto:help@pintu.co.id" target="_blank" rel="noreferrer noopener">help@pintu.co.id</a> so that our team can whitelist the account, allowing you to use the BCA or BRI VA deposit with that account in the future.

What if there is a typo in the name on my bank account or the name on my KYC at Pintu?

No, you can only make a deposit from a personal account with the same name as the one registered on Pintu.

Can I make a deposit from someone else’s account?

If there’s an issue with your transfer, Pintu will need max. 5 business days to resolve the problem.

If there’s an issue with my transfer, how long would it take to resolve the problem?

As long as you transfer the correct amount (along with the unique code), your funds will be instantly received in your Pintu wallet.



If you transfer the wrong amount, Pintu will need max. 5 business days until the funds is received in your Rupiah balance.

If I input the wrong transfer amount, how long will it take for my funds to be received in my Pintu wallet?

The fees charged for deposit transactions on Pintu vary based on the method used.
For deposits using bank transfers, no fees are charged to users.
For deposits using e-wallets, the fees depend on each service:
<ul>
<li>GoPay: 2%</li>
<li>OVO: 1,65%</li>
<li>DANA: 1,65%</li>
<li>ShopeePay: 1,5%</li>
</ul>
Notes:
The fees charged above refer to the update on Pintu app as of 7 December 2021, and may change at any time without prior notice.

Normally, Rupiah balance will instantly added to your Pintu account after you make a deposit.
If after some time the Rupiah balance isn’t added to your account, and the deposit transaction has been stated successful, please contact our Customer Support team and provide these information: &#8211;
<ul>
<li>The email registered to your Pintu account &#8211;</li>
<li>The deposit method you use &#8211;</li>
<li>Proof of transfer transaction (bank transfer or e-wallet)</li>
</ul>
Notes:
For deposits using bank transfer method, please include the destination bank along with the Virtual Account number.

How long does it take for the Rupiah balance to increase after making a deposit?

Virtual Account numbers usually don’t show up because verification process hasn’t been completed, or because there’s a problem generating the Virtual Account.
If your account has been verified, but the Virtual Account number still doesn’t show up, please contact our Customer Support team and provide these information:
<ul>
<li>The email registered to your Pintu account</li>
<li>The bank you use for deposit</li>
</ul>

Why don’t I get the VA number of the bank from which I want to make deposit?

Before you can start investing in or trading crypto assets, you have to deposit Rupiah balance first. Here are the steps to deposit Rupiah balance to your Pintu account:
<h2>Step 1 &#8211; Go to the Deposit menu</h2>
There are two ways to access the Deposit page.
<ul>
<li>First, you can tap the Deposit button on the top of the Home page.</li>
<li>Second, you can go to the Wallet menu, tap the Rupiah wallet, then tap Deposit.</li>
</ul>
<img fetchpriority="high" decoding="async" class="alignnone size-full wp-image-33221 aligncenter" src="https://blog.pintu.co.id/wp-content/uploads/2020/11/01-Deposit.png" alt="" width="424" height="800" srcset="https://blog.pintu.co.id/wp-content/uploads/2020/11/01-Deposit.png 424w, https://blog.pintu.co.id/wp-content/uploads/2020/11/01-Deposit-159x300.png 159w" sizes="(max-width: 424px) 100vw, 424px" />
<h2>Step 2 &#8211; Choose the deposit method</h2>
Choose the deposit method you prefer.
You can make deposits via bank transfers or e-wallet top-ups.
<img decoding="async" class="alignnone size-full wp-image-33223 aligncenter" src="https://blog.pintu.co.id/wp-content/uploads/2020/11/02-Pilih-Metode-Deposit.png" alt="" width="424" height="800" srcset="https://blog.pintu.co.id/wp-content/uploads/2020/11/02-Pilih-Metode-Deposit.png 424w, https://blog.pintu.co.id/wp-content/uploads/2020/11/02-Pilih-Metode-Deposit-159x300.png 159w" sizes="(max-width: 424px) 100vw, 424px" />
Notes:
If you choose the deposit option via BCA bank, the account holder&#8217;s name must match the user&#8217;s name provided during KYC (Account Verification)
<h2></h2>
<h2>Step 3 &#8211; Transfer funds to Pintu Virtual Account (VA)</h2>
If you choose to make your deposit using the VA transfer method, make the transfer funds to Pintu’s Virtual Account. For more information, follow the instructions on the page of your preferred deposit method.
You can transfer funds from all banks in Indonesia. We will notify you once the funds have been successfully deposited to your Rupiah wallet.
<img decoding="async" class="size-full wp-image-33224 aligncenter" src="https://blog.pintu.co.id/wp-content/uploads/2020/11/03-Deposit.png" alt="" width="424" height="800" srcset="https://blog.pintu.co.id/wp-content/uploads/2020/11/03-Deposit.png 424w, https://blog.pintu.co.id/wp-content/uploads/2020/11/03-Deposit-159x300.png 159w" sizes="(max-width: 424px) 100vw, 424px" />
Notes:
<ul>
<li>Deposits are free of charge, but interbank transfer fees may be charged by the bank/e-wallet.</li>
</ul>

How to Deposit Rupiah Balance

We’re sorry that for now we don’t accept Rupiah deposits using credit cards.

Can I use a credit card for to make a deposit?

Delay in receiving Rupiah balance after making a deposit can be caused by several factors, such as problem with the bank, e-wallet, or Pintu.
If your Rupiah balance doesn’t increase after a while when the deposit has been confirmed successful, please contact our Customer Support by providing these information:
<ul>
<li>The email address registered to Pintu</li>
<li>The payment method (Bank transfer/e-wallet)</li>
<li>Proof of deposit transaction</li>
</ul>
Notes:
For deposits using bank transfer, please also provide:
<ul>
<li>Bank name</li>
<li>Virtual Account Number</li>
</ul>

Why doesn’t my Rupiah balance increase after making a deposit?

The minimum deposit transaction amount is Rp50.000 and there is no maximum amount of Rupiah deposit on Pintu. However, there is a minimum transfer amount imposed by respective payment services, whether it’s the bank account or e-wallet.
Note: The minimum transfer amount is Rp50.000 and depends on the policies set by respective payment services.

What is the minimum and maximum amount for deposit transactions?

Pintu supports deposit transactions using e-wallets.
The following are the available e-wallets on Pintu:
<ul>
<li>OVO</li>
<li>GoPay</li>
<li>Dana</li>
<li>JeniusPay</li>
<li>ShopeePay</li>
<li>LinkAja</li>
</ul>
Notes: 
<ul>
<li>The list of e-wallets above was updated on Aug 30th, 2022, and may subject to change without prior notice on this page.</li>
</ul>

Browse by Topic