Please screenshot the error message and send it to the support team.

I can't withdraw my rupiah balance and get an error when confirming my transaction, what should I do?

Please contact our support team with the transaction ID along with a screenshot.

I received a notification that the rupiah withdrawal transaction was successful, but no balance entered my account. What should I do?

Banks that can be registered are bank accounts registered in Indonesia. The bank account name must be in a personal name (as ID).

What are the bank account requirements that can be used as a destination for withdrawing rupiah balances?

No, you can’t. You can only withdraw to a bank registered in Indonesia.

Can I withdraw Rupiah balance to an overseas account?

Yes! We will accept rupiah withdrawal requests and process 24 hours / 7 days, including holidays.
*Exception: withdrawals above Rp 50,000,000 / transaction to banks that are NOT BCA, BNI, BRI, Mandiri, CIMB, and Danamon require 1 working day through the LLG / RTGS system)
*Withdrawals to BRI and BNI will be proceed at 08:00 to 23:00 UTC+7

Will withdrawal requests for Rupiah balance outside working hours (including during weekends) still be processed?

The withdrawal process will only take 5-10 minutes! 24/7!
*Exception: withdrawals above IDR 50,000,000 / transaction to a bank that is NOT BCA, BNI, BRI, Mandiri, CIMB, and Danamon can take 1-2 working days through the LLG / RTGS system. If you still want to make an instant withdrawal, we recommend that you withdraw in several batches under 50 million.
*Withdrawal to BNI and BRI only will be proceed from 08:00 until 23:00 UTC+7

How long does it take to complete the withdrawal process until the Rupiah balance enters my account?

There is no limit to withdrawing Rupiah balances*. You can only withdraw to a bank account with your name.
*Excepts for weekends, maximal per day per user is Rp 200.000.000

What is the limit for withdrawing Rupiah balance?

You can withdraw your Rupiah from Pintu instantly at any time in under just 5-10 minutes*
The fee for withdrawal is Rp 4500 (flat bank fee).
This fee is applicable for any of the following withdrawal channels and methods.
*Exception: withdrawals above Rp 50,000,000 / transaction to banks that are NOT BCA, BNI, BRI, Mandiri, CIMB, and Danamon require 1 working day through the LLG / RTGS system)
*Withdrawals to BRI and BNI will be proceed at 08:00 to 23:00 UTC+7

Topic > Pencairan Saldo Rupiah

Pencairan Saldo Rupiah

Saya tidak dapat withdraw saldo rupiah saya dan mendapat pesan error saat konfirmasi, apa yang harus saya lakukan?

Apa yang harus saya lakukan jika status transaksi penarikan di Pintu berhasil, namun belum ada saldo Rupiah yang masuk ke akun Bank saya?

Apa syarat akun bank yang dapat digunakan sebagai tujuan withdraw saldo rupiah?

Apakah bisa withdraw saldo Rupiah ke rekening luar negeri?

Apakah permintaan withdraw saldo Rupiah di luar jam kerja (termasuk di akhir pekan) tetap diproses?

Berapa lama proses penarikan saldo Rupiah dari Pintu ke akun bank saya?

Berapa limit jumlah penarikan (withdrawal) di aplikasi Pintu?

Berapa fee untuk withdraw saldo rupiah? Berapa lama prosesnya?

Tidak menemukan yang kamu cari?